Privacy Policy
Your privacy matters to us. This Privacy Policy explains how Wheelers Media LTD. ("Wheelers Media", "we", "us", "our") collects, uses, and protects your personal information when you interact with our websites and services.
This draft is provided as a working version to get the page live. It may be updated or replaced before final publication.
Effective date: [Update before launch]
Scope
This Policy applies to:
- Our main website, such as https://wheelersmedia.ca
- Any subpages for Wheelers Academy and Wheelers Careers
- Any other sites, landing pages, or forms we control that link to this Policy
By using our websites or submitting information to us, you agree to the practices described here.
1. Information We Collect
We collect two main types of information:
- Information you choose to give us
- Information collected automatically when you use our websites
1.1 Information You Provide
You may give us personal information when you:
- Fill out a contact form or project inquiry form
- Join an email list or waitlist
- Apply for a role or collaboration through Wheelers Careers
- Purchase a product, course, or digital download from Wheelers Media or Wheelers Academy
- Communicate with us by email, phone, or social media
This can include:
- Name
- Email address
- Phone number
- Company name and role
- Project details and budget range
- Social media handles
- Any other details you choose to share in a form or message
If you purchase products or services, payment details are processed by our payment provider. We do not store full credit card numbers on our own servers.
1.2 Information Collected Automatically
When you visit our websites, certain technical data may be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on each page
- Referring URL and exit pages
- General location based on IP
- Error logs and performance data
This information is typically collected through server logs, cookies, pixels, or similar technologies and is usually aggregated and not directly identifying on its own.
2. How We Use Your Information
We use the information we collect for purposes such as:
- Responding to your inquiries and project requests
- Sending you updates, resources, and marketing content if you subscribe
- Managing orders, bookings, and delivery of services or digital products
- Reviewing applications for roles, collaborations, or partnerships
- Running analytics to understand how people use our sites and content
- Improving our website design, performance, and user experience
- Protecting our business, our clients, and our systems from misuse or abuse
- Meeting legal, accounting, or regulatory requirements
3. Legal Basis (Where Applicable)
Where privacy laws require a legal basis (for example in certain jurisdictions), we may rely on:
- Your consent
- Performance of a contract or steps taken at your request before entering a contract
- Our legitimate business interests, such as running and improving our services and marketing our work
- Compliance with legal obligations
4. How We Protect Your Information
We use commercially reasonable safeguards to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.
No method of transmission over the internet or method of electronic storage is fully secure. We cannot guarantee absolute security, but we take reasonable steps to reduce risk.
You are responsible for maintaining the confidentiality of any passwords or access credentials associated with our services.
5. How Long We Keep Your Information
We keep personal information only for as long as necessary to:
- Provide our services
- Meet legal, accounting, or reporting requirements
- Resolve disputes and enforce our agreements
6. Children's Privacy
Our websites and services are not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us and we will take appropriate steps.
7. Sharing Your Information
We may share personal information with:
- Our employees, contractors, and trusted collaborators who help us deliver projects and services
- Third party service providers such as hosting, email, analytics, payment processing, and CRM tools
- Business partners or subcontractors involved in a project you have booked with us
- Professional advisors such as lawyers and accountants, where necessary
- Authorities, regulators, or law enforcement when required by law or to protect our rights
8. International Transfers
Some of our service providers may store or process personal information outside your province or country. Where this happens, your information may be subject to the laws of those jurisdictions.
We aim to work with providers that maintain reasonable data protection standards and handle data in line with this Policy.
9. Your Rights and Choices
Depending on your location and applicable laws, you may have rights such as:
- Accessing the personal information we hold about you
- Requesting corrections if your information is inaccurate or incomplete
- Asking us to delete certain information, subject to legal obligations
- Withdrawing consent to marketing communications
10. Third Party Links
Our website may contain links to third party sites or services that we do not control. We are not responsible for their content, security, or privacy practices. Review their policies before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, our websites, or applicable laws. When we make changes, we will update the "Effective date" at the top of this page. The updated Policy is effective when posted.
12. Contact Us
If you have questions, concerns, or requests related to your privacy, contact us at:
Wheelers Media LTD.
Calgary, Alberta, Canada
Email: nathan@wheelersmedia.ca
Terms and Conditions of Use
These Terms and Conditions ("Terms") govern your access to and use of websites operated by Wheelers Media LTD., including https://wheelersmedia.ca and any related pages or services that link to these Terms (collectively, the "Site").
This draft is intended as a working version and may be updated before final publication.
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.
Effective date: [Update before launch]
1. Use of the Site
You may use the Site only for lawful purposes and in line with these Terms.
You agree not to:
- Use the Site in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to the Site, accounts, or systems
- Interfere with or disrupt the operation of the Site, including by introducing viruses, malware, or harmful code
- Use automated tools such as bots or scrapers in a way that overloads or abuses the Site
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Use the Site to send spam, unsolicited messages, or misleading promotions
We reserve the right to restrict or terminate access to the Site for any user who violates these Terms or misuses our services.
2. Intellectual Property
All content on the Site is owned by Wheelers Media or used under license. This includes:
- Text, articles, and copy
- Photos, videos, and audio
- Logos, trademarks, and branding
- Graphics, layouts, and design elements
- Downloadable resources and digital products
You are granted a limited, non exclusive, non transferable, revocable license to access and view the Site for your personal or internal business use.
You may not:
- Copy, reproduce, or redistribute Site content except where clearly allowed
- Modify, adapt, or create derivative works from our content without prior written consent
- Remove any copyright, trademark, or proprietary notices
- Use our trademarks, logos, or branding in a way that suggests endorsement without written permission
3. User Submissions
If you upload, submit, or send any content to us (for example, project references, testimonials, comments, or application materials), you are responsible for that content.
By submitting content, you confirm that:
- You have the right to share it
- Your content does not infringe the rights of others or violate any laws
- Where appropriate, you grant Wheelers Media a non exclusive license to use, reproduce, and display that content solely for the purpose for which it was provided, such as delivering services, showcasing work with your consent, or reviewing applications.
4. Third Party Links and Services
The Site may contain links to third party websites, tools, or services that we do not control.
We are not responsible for:
- The content or accuracy of third party sites
- Their availability or security
- Their terms, privacy policies, or practices
5. No Guarantees or Professional Advice
Content on the Site is for general information only. While we aim to keep it accurate and up to date, we do not promise that:
- The Site will be error free or uninterrupted
- All content is current, complete, or suitable for your particular situation
- Nothing on the Site is legal, financial, or tax advice. You should consult qualified professionals before making decisions that rely on this type of advice.
6. Limitation of Liability
To the fullest extent permitted by law, Wheelers Media LTD. and its owners, employees, contractors, and partners will not be liable for:
- Any indirect, incidental, special, or consequential damages arising out of your use of or inability to use the Site
- Any loss of profits, revenue, data, or goodwill
- Any decisions you make based on Site content
7. Indemnification
You agree to indemnify and hold harmless Wheelers Media LTD. and our owners, employees, and contractors from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:
- Your use of the Site
- Your violation of these Terms
- Your violation of any third party right
8. Changes to the Site and Terms
We may update, suspend, or discontinue any part of the Site at any time without notice.
We may update these Terms from time to time. When we do, we will update the "Effective date" at the top. Your continued use of the Site after changes are posted means you accept the updated Terms.
9. Governing Law and Jurisdiction
These Terms and any disputes arising out of or related to your use of the Site will be governed by the laws of the Province of Alberta and the federal laws of Canada that apply.
You agree to submit to the exclusive jurisdiction of the courts located in Alberta, Canada, for any legal matter arising from or relating to the Site or these Terms.
10. Contact
If you have questions about these Terms, contact:
Wheelers Media LTD.
Calgary, Alberta, Canada
Email: nathan@wheelersmedia.ca